Implementing the Collaborative Care Model

The North Carolina Department of Health and Human Services, Division of Health Benefits (DHB) has partnered with NC AHEC to provide educational and practice-based support to primary care practices interested in implementing the Collaborative Care Model.  This includes coaching on workflows and billing/coding, registry implementation, and continuing education programs.

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Collaborative Care Implementation Guide
 Developed by the AIMS Center at the University of Washington, this guide is an introduction to the process of implementing Collaborative Care, from what Collaborative Care is to monitoring outcomes once the CoCM is in place.  Each step contains learning objectives along with materials to help you achieve them.  

Psychiatric Consultant Role and Job Description The psychiatric consultant supports the prescribing medical provider and behavioral health care manager in treating patients with behavioral health problems.  This resource includes a description of duties, responsibilities, resource requirements and typical workload of a psychiatric consultant.

Contract Example and Job Description Example

Financial Modeling Workbook Developed in collaboration with the AIMS Center at University of Washington and the Institute for Family Health, the Financial Modeling Workbook helps practices more accurately:

  • Estimate visit volume and the number of patients served;
  • Define and analyze how much time staff engage in key integrated care tasks; and
  • Estimate fee-for-service and Collaborative Care code potential revenues.