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Virtual Annual Meeting & Scientific Session

The NC Psychiatric Association (NCPA) is thrilled to have you join our first-ever Virtual Annual Meeting & Scientific Session! The conference will begin Friday, October 2 at 5:00 pm and end Sunday, October 4 at 4:00 pm. Click here to review the full schedule.

First Steps - "Checking In"

  • You should be receiving an email from "2020 NCPA Virtual Annual Meeting <[email protected]>" that contains your username and password to access the Virtual Event Portal on our meeting platform, PheedLoop. Note: This password cannot be changed, so please save this email. Don't worry, we will resend this email several times with additional updates.
  • Using a desktop or laptop computer is recommended, and Google Chrome is the best browser to use. (Download Chrome here. Make sure you're using the most current version here.)
  • You may experience issues with other browsers (Safari, Firefox, etc.).
  • We recommend allowing your browser to save your password when prompted. You will be prompted to enable certain features:
    • Push Notifications: The first time you log into the portal, you should see two pop-ups asking you to enable push notifications. Please accept in both places so that you can receive ongoing updates.
    • Ad Blockers: Ad blockers or site trackers in your browser may affect site functionality. If you have issues, try disabling those.

Virtual Event Portal Details - "Finding Your Way Around"

  • Think of the Virtual Event Portal as the conference hotel, and the tabs in the green sidebar on the left are different meeting rooms! Here, you'll attend CME sessions, visit the Virtual Exhibit Hall, enter the Scavenger Hunt for prizes, participate in social activities, network with attendees, and more.
  • We suggest logging in a few days in advance to get acquainted with the portal. Note: Some areas are still under construction, so you'll want to revisit everything during the conference!
  • Watch a video tutorial of the Virtual Event Portal here. We will also share our own NCPA video tutorial soon.


  • If you need assistance in the Virtual Event Portal, click the "Help" tab in the green sidebar on the left. Or, use the teal "Contact Us"/"Live Assistance" button on the bottom left to get in touch with NCPA staff.
  • If something is not loading properly, first try refreshing the page.
  • Please click here to visit PheedLoop’s support page with many helpful articles. If you continue to experience issues, please email PheedLoop Support with these details:
    • Attach a full-screen screenshot (not just your browser) showing the problem.
    • Tell them you are an attendee of the 2020 NCPA Virtual Annual Meeting.
    • Tell them which internet browser you are using (Crome, Safari, Firefox, etc.)

How to get support:

Prior to October 2, please avail yourself of the following support options:

During the live portions October 2-4, please utilize the live help chat feature in the virtual event portal for prompt responses. For less urgent matters, please use one of the following options above.

We can’t wait to “see” you soon!

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The North Carolina Psychiatric Association is a professional medical organization that represents more than 900 psychiatrists statewide; it is the district branch of the American Psychiatric Association. Members receive many member benefits, including dual membership in the state and national associations.

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